Caring for the Whole Person: Compassionate, Integrated Healthcare

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Picture of Linda Funnell-Milner

Linda Funnell-Milner

Linda's qualified as a health coach with the Functional Medicine Coaching Academy and has an interest in behaviour change in conjunction with nutrition. My clients can gain key insights into their choices and bring about real change in their overall health.
Effective healthcare extends beyond treating symptoms; it’s about caring for the whole person—their physical, emotional, and mental wellbeing. As we address the evolving needs of patients, it’s clear that mental health and chronic disease cannot be treated in isolation.  

“We need to more deeply appreciate the relationship between loneliness, social connection, and physical & emotional health.”

Vivek H. Murphy, US Surgeon General

The link between mind and body is undeniable. Those with chronic conditions such as diabetes, heart disease, or chronic pain are more likely to experience mental health challenges like depression and anxiety. When mental health is ignored, it worsens physical conditions, making them harder to manage. To truly support patients, Australia must integrate mental health and chronic disease management into a single, holistic model of care.

An integrated approach that fosters patient activation, empowers individuals to take charge of their health. By guiding self-care practices, resources and self-efficacy within the patient—builds confidence to manage their health—patients become more engaged, leading to better adherence, improved outcomes, and reduced strain on healthcare systems. For both Australia and New Zealand, this approach is key to managing chronic diseases and mental health, in a sustainable way.

HCANZA, now part of the Australian Self-Care Alliance, is working with its other members to align public and private healthcare systems, driving changes that engages patients throughout their health journey.

Fragmented funding creates fragmented care, keeping mental health professionals and chronic disease specialists from working together effectively. Unified funding encourages team-based care, ensuring that all providers collaborate on the patient’s overall wellbeing, rather than treating diseases in silos.

At its core, this approach is about patient-centred care, where individuals become confident, informed partners in managing their health. It also helps reduce stigma, embedding mental health support as a routine part of modern disease management and encouraging patients to seek help earlier.

Integrating mental health and chronic disease management goes beyond breaking down silos; it’s about creating a seamless, person-centred approach that addresses the full spectrum of care needs. Empowering patients and creating a system that delivers holistic, compassionate care, ultimately improving outcomes and reducing stigma can be an achievable goal.

Australia can look to New Zealand’s IPMHA’s success as an example of how integrating mental and physical health services at a clinic level and through outreach into communities. This fosters patient empowerment, reducing healthcare costs, and improving long-term health outcomes—particularly for those in underserved communities.

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