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In this episode, Sharon Curtain, Dietitian, health coach, Director of Accredited Health Coaching Australia, and Board Member of HCANZA, is joined by Ben Harris, Director of Policy and Research at Private Healthcare Australia, the peak body representing Australia’s private health insurers.
Ben shares his perspective on where health coaching fits within Australia’s healthcare system and why prevention, chronic disease management, and person-centred care will play an increasingly important role in the future of healthcare. Drawing on his experience in health policy, economics, government, and the private health sector, Ben explains why Australia’s healthcare system continues to focus heavily on acute care, despite growing evidence that prevention and early intervention can improve health outcomes and reduce long-term costs.
We explore the challenges of funding preventative health initiatives, the limitations of a fee-for-service healthcare model, and the opportunities for health coaches to support people living with chronic conditions. Ben highlights the unique role health coaches play in helping individuals navigate barriers to change, build sustainable healthy habits, and connect health goals with what matters most in their lives.
The conversation also examines the growing recognition of health coaching within private health programs, the importance of professional standards and accreditation, and the challenges of integrating health coaching into established healthcare funding models.
Finally, we discuss what is needed for health coaching to become more widely recognised across Australia and New Zealand—including stronger evidence, greater public awareness, continued advocacy, and a growing workforce of professionally trained and accredited health coaches.
Health Coaches Australia and New Zealand Association (HCANZA) has established the professional competencies, standards, and scope of practice for accredited health coaches across Australia and New Zealand, supporting the delivery of safe, ethical, and evidence-informed coaching that helps individuals achieve meaningful and lasting health outcomes.
Guest Bio:
Director Policy and Research at Private Healthcare Australia; Greater Melbourne Area; Private Healthcare Australia
Ben Harris is Director of Policy and Research at Private Healthcare Australia, the peak body representing the country’s private health insurance industry. An economist by training, Ben has built his career across government and the not-for-profit sector, specialising in health and social policy.
In his current role, he works at the intersection of industry, government, and regulation—leveraging data, research, and academic insights to inform policy and advocate for better outcomes for both consumers and the healthcare system. He collaborates closely with government and key stakeholders to shape evidence-based solutions that strengthen the sector.
Ben is also the author of several policy papers, including Is Medicare Fair? and Australia’s Mental and Physical Health Tracker, reflecting his ongoing contribution to national conversations around healthcare policy and reform.
How to get in touch with the guest:
LinkedIn: linkedin.com/in/ben-harris-pha
